Help Center
Everything you need to know about using IG Scrape, from getting started to advanced data exports and troubleshooting.
Getting Started
1. What is IG Scrape?
IG Scrape is an Instagram data extraction tool designed for marketers, researchers, and businesses. It allows you to extract followers, post engagement data, and comment insights quickly and efficiently.
2. How do I start scraping data?
Simply enter the Instagram username or post URL into the input field on the dashboard. Select the data type you want to extract and click “Start Scraping.”
3. Do I need an Instagram account?
Some features may require authentication for enhanced access and accuracy. We recommend connecting your account for the best results.
Data & Export Options
What data can I export?
You can export followers, comments, likes, engagement metrics, and post metadata. Export formats include CSV and Excel for easy analysis.
Is there a limit on scraping?
Limits depend on your subscription plan. Free plans may have daily limits, while premium plans offer higher extraction capacities.
Privacy & Compliance
Is IG Scrape safe to use?
We prioritize user security and data privacy. All sessions are encrypted and processed securely.
Is scraping legal?
Users are responsible for complying with Instagram's terms of service and local regulations. IG Scrape is intended for lawful, ethical data usage only.
Troubleshooting
Scraping failed, what should I do?
Check that the username or URL is valid and public. If the issue persists, try refreshing the page or contacting support.
Data export not downloading?
Ensure pop-ups are enabled in your browser. Also verify that your plan allows exports for the requested dataset.